SHIPPING

LTL DELIVERY- In-stock items that ship via LTL arrive within 7-14 days of order receipt. Items will be delivered in-box to your doorstep. No signature is required. LTL deliveries will be scheduled by the carrier; the carrier will contact you prior to delivery.

All orders must be shipped to a physical address in the 48 contiguous states. We do not ship to PO, APO, Hawaii, Alaska, Puerto Rico or Canada at this time.

RETURNS

We hope you love your selections as much as we loved designing them. If you are not completely satisfied with your purchase, we will gladly offer you a refund for most of our merchandise within 30 days from receipt of product.

To file a claim, please contact us at the following link: https://beespokehome.com/contact/

MERCHANDISE EXCEPTIONS

Beespoke Home does not accept returns or cancellations on the following items: custom orders, custom upholstery or custom cushions.

RETURN SHIPPING FEES

Original shipping and handling charges are non-refundable.

All LTL returned items will be subject to a 15% return shipping fee.

All return shipping fees will be deducted from your refund.

ADDITIONAL DETAILS

Customer is responsible for retaining original packaging or it will not be accepted.

Returns are refunded in the original payment form for the merchandise price, less applicable return shipping fees. 

Any taxes charged will be refunded in accordance with applicable laws. 

Beespoke Home reserves the right to refuse returns or exchanges of items that are not in as-new condition due to damage or misuse by the client.

CANCELLATIONS

For all orders that are canceled prior to item shipping, no delivery fee will be charged. 

Should you decide to cancel a return and keep the item after a refund was issued, we will charge your credit card in the amount of the refund issued.

PRICING & INFORMATION DISCLAIMER

Our goal is to provide accuracy in all prices, delivery rates and other information. All prices in our source books and online are in U.S. dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we reserve the right to restrict orders of those items and correct any errors, inaccuracies or omissions.